At Cheap US Nice Clothes Store, we approach shipping and returns with the same precision we apply to crafting our 4-Ply Traveller Wool Collection and Classic Suits. This policy has been tailored for gentlemen who appreciate both quality craftsmanship and seamless service.

Shipping Information

Order Processing

We take 1-2 business days to process your order with the care we devote to selecting our Bestseller collections. You’ll receive confirmation and tracking details once your items begin their journey to you.

Shipping Methods & Timelines

We offer two refined shipping options to suit your needs:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivering your Bestseller Jackets or Classic Shirts within 10-15 business days after dispatch
  • Free Shipping (Orders over $50): Via EMS, with delivery in 15-25 business days after dispatch – perfect for those stocking up on our Casual Pants or Cardigans

International Gentlemen: We ship globally (excluding certain Asian and remote regions). Customs fees may apply and are the responsibility of the recipient.

Returns & Exchanges

Should any item not meet the exacting standards you’ve come to expect from our Bestseller Coats or Blazers, we offer a returns process as refined as our tailoring.

Eligibility

We accept returns within 15 days of delivery for most items, provided they are in original condition with all tags attached. However, to maintain our high standards, we cannot accept returns on:

  • Beach Wedding attire (due to their special occasion nature)
  • Black Tie items (as these are typically event-specific)
  • Belts with visible wear (for hygiene reasons)
  • Any item without original tags or showing signs of wear

The Return Process: Tailored for Efficiency

Step 1: Initiate Your Return

Within 15 days of receiving your order, email our style consultants at [email protected] with:

  • Your order number
  • Item(s) you wish to return
  • Reason for return (to help us improve our collections)
  • Whether you prefer an exchange or refund

Sample Return Request:
Subject: Return Request for Order #12345

Dear Style Consultants,

I would like to initiate a return for my recent purchase (Order #12345).

Item: 4-Ply Traveller Wool Pants in Navy, Size 34
Reason: Size requires adjustment
I would prefer: [Exchange for Size 36 / Full Refund]

Please advise next steps at your earliest convenience.

Sincerely,
[Your Full Name]

Step 2: Package Your Items

Return your items in their original packaging, including all tags and protective covers. For Classic Shirts and Casual Pants, please maintain the original folding where possible.

Step 3: Ship Your Return

We’ll provide a prepaid return label for U.S. customers. International gentlemen will receive detailed shipping instructions (excluding restricted regions).

Please allow:

  • 5-7 business days for processing once we receive your return
  • Additional time for exchanges depending on availability of your Bestseller Jackets or other items

Refund Details: As Precise as Our Tailoring

Upon approval of your return:

  • Refunds are processed within 3-5 business days of receipt
  • Original shipping fees are non-refundable (except for defective items)
  • Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Please allow 7-10 business days for the refund to reflect in your account

Exchange Policy: Perfecting Your Wardrobe

Should you need a different size of our Cardigans or prefer another color from our Casual Shirts collection:

  • Exchanges are subject to availability
  • We’ll cover standard shipping for your replacement item
  • You’ll receive tracking information once your exchange ships

For Our International Clientele:
Customs fees for returns are the customer’s responsibility
Return shipping times may vary based on your location
Refunds will be processed in USD, subject to your bank’s exchange rates

Questions? Our Style Consultants Await

Contact us at [email protected] for any shipping or return-related inquiries. We respond to all correspondence within 24 business hours, treating your concerns with the same care we apply to selecting our Bestseller collections.

“Just as our fabrics are chosen for their resilience, we stand behind our products with confidence and grace.”

Cheap US Nice Clothes Store
1275 Sycamore Lake Road, Sheboygan, US 53081
niceclothesus.com