At Cheap US Nice Clothes Store, we craft our return policy with the same attention to detail as our 4-Ply Traveller Wool Collection and Classic Suits. Should any item not meet your exacting standards, we offer a straightforward returns process designed for gentlemen who value both quality and convenience.
Our Return Philosophy
Just as our Bestseller Coats and Blazers are tailored for perfect fit, our returns process is designed for seamless execution. We accept returns within 15 days of delivery for most items, provided they are in original condition with tags attached.
Important Note on Non-Returnable Items
To maintain the highest standards for our clientele, we cannot accept returns on:
- Beach Wedding attire (due to special occasion nature)
- Black Tie items (as these are typically event-specific)
- Belts with visible wear (hygiene reasons)
- Any item without original tags or showing signs of wear
The Return Process: Tailored for Efficiency
Step 1: Initiate Your Return
Within 15 days of receiving your order, please email our style consultants at [email protected] with:
- Your order number
- Item(s) you wish to return
- Reason for return (to help us improve our Bestseller collections)
- Whether you prefer an exchange or refund
Sample Return Request Email:
Subject: Return Request for Order #12345
Dear Style Consultants,
I would like to initiate a return for my recent purchase (Order #12345).
Item: 4-Ply Traveller Wool Pants in Navy, Size 34
Reason: Size requires adjustment
I would prefer: [Exchange for Size 36 / Full Refund]
Please advise next steps at your earliest convenience.
Sincerely,
[Your Full Name]
Step 2: Package Your Items
Return your items in their original packaging, including all tags and protective covers. For Classic Shirts and Casual Pants, please ensure the original folding is maintained where possible.
Step 3: Ship Your Return
We’ll provide a prepaid return label for U.S. customers. International gentlemen (excluding restricted regions) will receive detailed shipping instructions. Please allow:
- 5-7 business days for processing once we receive your return
- Additional time for exchanges depending on availability of your Bestseller Jackets or other items
Refund Details: As Precise as Our Tailoring
Upon approval of your return:
- Refunds are processed within 3-5 business days of receipt
- Original shipping fees are non-refundable (except for defective items)
- Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Please allow 7-10 business days for the refund to reflect in your account
Exchange Policy: Perfecting Your Wardrobe
Should you need a different size of our Cardigans or prefer another color from our Casual Shirts collection:
- Exchanges are subject to availability
- We’ll cover standard shipping for your replacement item
- You’ll receive tracking information once your exchange ships
Special Considerations
For our international clientele (excluding certain Asian and remote regions):
- Customs fees for returns are the customer’s responsibility
- Return shipping times may vary based on your location
- Refunds will be processed in USD, subject to your bank’s exchange rates
Questions? Our Style Consultants Await
Contact us at [email protected] for any return-related inquiries. We respond to all correspondence within 24 business hours, treating your concerns with the same care we apply to selecting our Bestseller collections.
“Just as our fabrics are chosen for their resilience, we stand behind our products with confidence and grace.”
